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Openchannelflow knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This notice describes our privacy policy.  By visiting Openchannelflow, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Openchannelflow.com Gather?

The information we learn from customers helps us to continually improve your experience.  To do this, Openchannelflow gathers personal information from a variety of sources.  Below are some types of information that we gather.

Information You Give Us:  We receive and may store any information that you enter on our Web site or give us in any other way.  You can choose not to provide certain information, but you may then not be able to take advantage of some site features.  Generally the information includes:  name, address, phone numbers, credit card information, people to whom purchases have been shipped, including addresses and phone numbers, as well as financial information including Social Security, driver’s license, or federal identity numbers.  We use the information that you provide generally for such purposes as responding to your requests, customizing future support for you, improving our Web site, refining our product offerings, and communicating with you.

Automatic Information:  Examples of information that we collect and analyze include IP addresses, login names, e-mail address, passwords, computer and connection information such as browser type and version, OS, platform, purchase history, the full URL clickstream to, through, and from our Web site, cookies, products viewed or searched for, page response times, download errors, length of visits, page interaction information, and methods of browsing away from a page.

Information from Other Sources:  Examples of information that we receive from other sources include updated delivery and address information from our carrier or other third parties, search term and search result information, credit history information.

Does Openchannelflow Share the Information it Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.  We share only customer information necessary to complete, ship, or service an order.  At no time will information regarding your account be sold or otherwise disclosed to parties outside of Openchannelflow, its parent, subsidiaries, suppliers, vendors, or service providers.

Third-Party Organizations:  Suppliers, vendors, and service providers have access to customer information needed to perform their functions, but may not use it for other purposes.

Business Transfers:  As our business continues to develop, we might sell or buy sites, stores, subsidiaries, or business units.  In such transactions, customer information generally is one of the transferred business assets.  Also, in the unlikely event that Openchannelflow or its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Openchannelflow and Others:  We release account and other customer information when we believe that the release is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property, or safety of Openchannelflow, our users, or others.  This includes, but is not limited to, exchanges of information with other companies and organizations for fraud protection, credit risk reduction, and receivables collection.

Conditions of Use, Notices, and Revisions

If you choose to visit Openchannelflow.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the laws of our parent company’s incorporation.  If you have any concern about privacy on Openchannelflow, please contact us with a thorough description and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Terms of Use will change also.  For the sake of simplicity, all current and historical transactions, customer information, and submitted or automatically collected information is subject to latest the Privacy Notice and the Terms of Use posted.