Openchannelflow Representatives & Distributors

The factory-direct method of dealing with our customers works well in many instances, but there are times when only "boots-on-the-ground" will do.

To better serve our ever growing customer-base, Openchannelflow is pleased to announce that we are now actively seeking manufacturer's representatives and distributors to aid our domestic operations and distributors to aid those customers outside the continental United States.

Products

Openchannelflow's focus is to provide superior products for the measurement, conditioning, and control of the flow of water in (primarily) open channels. Openchannelflow offers a full range of:

• Flumes
  • Parshall, Palmer Bowlus, HS / H / HL, Cutthroat, Trapezoidal, RBC, and Montana flumes
• Fiberglass Manholes
  • Flow Monitoring (Flumes, Weirs, Magnetic Flow Meters)
  • Grinder
  • Energy Absorbing
  • Diversion
  • Storm Water
• Equipment Shelters
• Equipment Enclosures
• Staff-Head-Level Gauges
• Weirs
  • Weir Plates
    • Fixed and portable
  • Weir Boxes
  • Weir Channels

Markets

Markets that Openchannelfow serves include:

• Municipal
  • Water / Wastewater
• Industrial
  • In-Plant Flows
  • Pre-Treatment
• Surface Water
• Hydro-Infrastructure
  • Dam Seepage
  • Cooling Tower Effluent

Domestic Representatives-Distributors

Customer Focus

Experience has shown us that our customers best served by those with a sharp customer focus. For many territories, this means a traditional manufacturer's representative, but in other territories it may me a contractor or a services provider (we have one southwestern territory where we have used all three).

Openchannelflow generates a lot of inquiries on our products. We know that our customers' time is important so we make sure to both forward leads and respond to those leads a quickly as possible. It is not enough for us to pay lip service to our customers.

The size of the organization is not as important as customer focus. We have seen both large and small firms succeed (and fail) - the one thing the successful partners share is focus.

Communication

Communication must to two-way, it must be clear and unencumbered.

Many times with factories and reps/distributors there is something of an adversarial relationship - the factory looks on them as a drain on profits, while the rep/distributor is paranoid (and sometimes rightly so) that the manufacturer is going to poach their best customers (either out-right or as house accounts).

Understand, that for Openchannelflow to succeed, we need those partners that we do engage with to succeed. A free flow of communication between us is critical to our mission of providing our customers with the highest level of service.

Character

Because we view any partner-manufacture relationship as a long term one, we expect and demand only the highest character in our partners.

Understand that our goal is to do the right thing - not only by our customers, but also by our partners. In signing up either as a representative or as a distributor, we are placing a tremendous amount of time, money, and faith in their organization and people. We try to do right by our employees and customers and we expect those that we associates ourselves with to do the same.

It's also nice to do business with nice people.

International Distributors

In addition to the characteristics that we look for in our domestic representatives, international distributors need to have an excellent grasp on the nunces of their local markets - every time we think one market is like another, we are taken by surprise. Here you will serve as our local guide while we provide you with trouble-free products and superior support.

As part of our support for the international market, all of our materials are provided with both Imperial and SI units - no more worrying about needing to convert from one to the other. This may sound simple, but given the number of documents (specifications, discharge tables, drawings, etc.) the only effective way to do this was as a clean-sheet company.

If you feel your organization is a good fit our our products and you that posses the characteristics we are looking for, we encourage you to contact us.

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